@Athena606 is one of my SDCC Tweeps and I asked her for some input on Saturday. She told me they had four people trying to buy passes and it took them 2.5 hours. Only two people from her group actually got through but they did manage to get the Holy Grail, four day passes. She added that it was crazy and that she’d never had this problem in the past. @Brutal_Bob just wanted passes for Friday & Saturday but had to settle for Thursday. He already plans on buying 2012 passes while at SDCC 2011.
A few of the “Top Tweets” were SDCC related. There was this one “Dear @ticketleap: You keep using that word… “momentarily”. I don’t think it means what you think it means. #sdcc #inconceivable #alsolame” and this one “I think most of us would prefer to pay ticketmaster surcharges than go through another #sdcc ticketing attempt.”
TicketLeap and CCI responded to some of the outrage via Twitter. @Comic_Con sent this tweet out not long after registration opened “We’re obviously not happy with this morning’s events. We are trying to find answers and get to the bottom of this.” I’m not sure they ever found the answers they were looking for because none of the follow up tweets mentioned anything. About an hour after that tweet they sent this one “While we know the process is slow and frustrating, badges are being processed and sold, so we will keep the site live for now.” I’m guessing it was in response to the number of people tweeting that maybe they should shut it down again like they did the past two times. To give them some credit, @Ticketleap did try to offer some advice “#SDCC fans continue to refresh if you see over capacity pages. If you submit billing info and get an error, REFRESH don’t hit back button.” In response to people worrying about confirmation emails @Ticketleap responded with “@Comic_Con fans please note that it may take up to 30 min to receive ticket confirmation emails. Badges are still available. #sdcc.” They did piss some people off though by Retweeting and sending congrats to a few people who tweeted that they were able to purchase passes. It seemed like, at the moment anyway, they were ignoring the fact that thousands of people weren’t getting through.
I’m going to keep an eye on the internet for the next few days to see what else pops up regarding this past Saturday. Expect an article round up post later this week and a post featuring other Comic Cons and conventions that you might want to check out if you weren’t able to snag SDCC passes.