This time it was ACE Parking who’s website felt the wrath of thousands of Comic-Con attendees. As most of you know, parking went on sale today and it didn’t take long for the headaches to start. It seemed that right off the bat the website was having loading issues. While I didn’t need parking I did check the link out. The first few times it wouldn’t load at all, then it partially loaded but I couldn’t see the map or lots that were available. I stopped refreshing after that. It seems that some people found a work around by using direct links for certain lot locations or by using a phone/tablet. I saw a number of people on Twitter report that after having issues doing it the old fashioned way, that they turned to their phones and it was a breeze.
Of course that’s not always an option. If you look through the #SDCC tag on Twitter, you’ll see that it took some people over an hour to finally secure parking. Some had to enter information numerous times before it took. Hopefully these people aren’t charges numerous times. Seeing the issues that the website’s having, that would be a major concern. Another issue I’ve seen people complain about are the fees. They add an extra $18 to your bill if you needed all five days. I believe it was $5.95 a day. Hey ACE, here’s hoping you put those fees back into your website for future San Diego Comic-Con parking sales. Hell, I’d even argue that those fees should be refunded because there wasn’t anything “convenient” about attempting to buy passes today!
In the end though, ACE suspended sales:
#comiccon UPDATE:Courtesy info on parking sales resulted in site crashing. Site has been temporarily taken down. Check back for more updates
— Ace Parking (@AceParking) April 19, 2013
The thing is, people are still reporting that they’re able to buy parking by using the direct links that were passed around the Internet.
So, how did you do in the parking battle today? Is your headache gone yet? Is your computer now outside on the lawn? Let us know in the comments!